Q1.How much Deposit is needed to book?
A: £1000 per person ( Non-Refundable) 30% after 15th of June
Q2.What is the closing date for Hajj Booking?
A: 30th July 2016. Subject to Availability
Q3.When is the full payment due?
A: 05th August 2016
Q4.Will all single woman need a mahram?
A: Yes, unless the she is over the age of 45 and accompanied by another sister
Q5.What is the luggage allowance?
A: 30 KG per person + 10L Zam Zam Water ( subject to airline rules and regulations )
Q6.After Booking my place, what documents do I need to provide?
A: Passport ( valid for at least 6 months), 4 Passports Photos, Completed Visa form and a copy of your Vaccination Certificate ( ACWY meningitis). Please keep the original we only require copies until later date.
Q7.Which Airline do you use?
A: Chartered & Scheduled Flights ( Saudi Airline and British Airways )
Q8.What is the distance between the hotels and The Holy Sanctuaries?
A: All of our hotels are very close to Holy Mosques.
Q9.Can we book a VIP tent?
A: There are no designated VIP tents available for UK or European Pilgrims area but we provide VIP services and facilities in our tents through Mutawif services.
Q10.Can I change Flight details?
A: The flight details are non-changeable
Q11.What happens to our suit cases during Hajj days?
A: During hajj days, your belongings will be stored in a safe and secure storage.
Q12. Will I access to our hotels during Mina?
A: The group will have access to our building in Aziziyah.
Q13. What is the segregation procedure in Mina?
A: Men and Women stay in separate tents in Mina.
Q14. Can I contact my Wife in Mina?
A: Yes, but you cannot enter the women’s Tent.
Q15.In Aziziyah, how many people do I share the room with?
A: Maximum 4. Segregation is observed. At an additional cost, you can book twin sharing.
Q16. Do you have a medical Doctor?
A: Yes, a medical doctor will be with us to provide advice and prescribe medicine. Most of the medicines are available from the local pharmacy.
Q17.How many guides and assistant accompany the Group?
A: We have 10 expertly trained guides; in addition we have a team in Saudi Arabia who will facilitate our Hajj journey.
Q18. Will there be lectures and religious talks during the hajj?